Candlewood Suites Richmond North-Glen Allen, an IHG Hotel

Staff was very accommodating. Relocated to another room due to phone not working and toilet (seat) being broke. Beautiful staff member came to room door and explained it may take some time for maintenance to come and it was the weekend and asked if I preferred to relocate (she already had keys with her). She was very pleasant and always smiled throughout my stay.

The room was nice but partially clean the bathroom should have been cleaner there was hair in the tub and around the edges of the wall. I'm a housekeeping supervisor so I definitely would consider a better cleaning technique for everything in the room. I didn't even shower before I checked out bc of the hair in the bathroom and I had a long flight with no bath. Do Yu all think I could get a partial refund

Hotel was as clean as an extended stay could be. My son and I came in for Thanksgiving and stayed 3 nights. We were comfortable. The staff was friendly and helped with all that I requested. I would definitely stay again.

The size of the room was what I expected

Walking distance to restaurants, Barnes&Noble, etc. Nice size room. Silverware and basic dishes of decent quality. We also liked the fact that they were 2 TVs. Very nice and friendly front desk, particularly the nightshift guy.